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Responding department: Corporate Social Responsibility Department
Stock exchange symbol: (9437:JP)
English translation of NTT Docomo's Japanese original.
Does your company have a publicly available commitment to respect human rights?
Yes. [link] See also: [link] [link]
How are human rights governed in your company?
Please refer to the following link: [link]
How are human rights managed within your company?
Please refer to the following links: [link] [link]
What is the company’s approach to the engagement of stakeholders (including workers, and local communities impacted by the company’s activities), on human rights issues?
Please refer to the following link: [link]
Priority human rights issues: What are some of the priority human rights issues for your company?
- Health (including workplace health and safety, pollution prevention)
- Workplace diversity / non-discrimination
- Conflict minerals
- Revenue transparency / responsible tax practices
- Product misuse
Actions on conflict minerals
Based on the requirement to disclose usage of “conflict mineral” products produced by the Democratic Republic of the Congo or its bordering countries under the U.S. “Financial Regulatory Reform” and in consideration of the intent of that law, the DOCOMO Group is working together with our suppliers to fulfill our social responsibility in procurement activities and to ensure the transparency of our supply chain, as well as to promote an approach of not using “conflict minerals,” which would become a source of financing for armed groups.
How are human rights commitments and information about how the company addresses its human rights impacts communicated, internally and externally?
Sharing information through the Sustainability Report. Please refer to the following link: [link]
What provisions does your company have in place to ensure that grievances from workers and affected communities or individuals are heard, and can you provide examples of remedies provided?
Established a human rights and harassment hotline. Please refer to the following links: [link] [link]
Which external and collaborative human rights initiatives does your company participate in, and what is the nature of your involvement?
Support declaration and signing of the UN’s seven Women’s Empowerment Principles (November 2011).
Which are the key one, two or three elements of your approach to human rights that been developed or amended since June 2011? Please indicate if these actions were in response to the UN Guiding Principles.
Efforts were made to strengthen human rights prior to 2011, and there has been no specific strengthening efforts since June 2011.
What are some of the obstacles and challenges that your company encounters in implementing its human rights commitments?
We are considering to perform CSR monitoring through the supply chain from second-tier suppliers onward.